Explore Travel + Leisure
Our teams of greater than 1,500 associates are certified by the International Air Transport Association and have deep domain experience throughout the main travel GDS platforms, together with Sabre, Travelport and Amadeus. Travel and leisure firms face a growing number of challenges, including disruptive new competitors, a severe world talent scarcity, financial uncertainty, fickle buyer loyalty and eroding model equity and elevated customer expectations. There can also be the necessity to create a singular and differentiated product in a extremely commoditized and digitized “me-too” market. EXL delivers richer insights, elevated profitability and drives better customized customer experiences that lead to accelerated revenue development and improved profitability through orchestrated options that embody reservations, customer service, inside sales, SaaS, and fraud and income leakage prevention.
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